Sales and Distribution Department
Correspondent Banking Department
Economic and Financial Information
Code of Ethics and Professional Conduct
Complaints and Customer Service
Data Protection and Confidentiality
Corporate Governance and Remuneration Policy
Appointments and Remuneration Committee
Joint Audit and Risk Committee
At Bank of Africa Europe, we have developed and implemented guidelines for good conduct in our operations to preserve our reputation and ensure that all staff adhere to ethical and professional standards.
Our code of ethics, grounded in legal and regulatory requirements, establishes the fundamental principles that guide the behaviour and attitude of Bank of Africa Europe's employees in interactions with all parties involved in our operations, including customers, supervisory and regulatory bodies, suppliers, and staff.
Considering the diverse geographical and cultural contexts in which Bank of Africa Europe operates, we must remain especially vigilant in combating fraud and corruption. Ensuring integrity across all our processes is fundamental to our identity, and we have zero tolerance for any form of corruption, whether active or passive.
Our commitment to preventing fraud and corruption is outlined in the basic principles of our Code of Ethics, which is part of a specific policy dedicated to this issue. This reference document consolidates the principles that our entire team must adhere to in their daily decision-making and interactions with third parties. It also promotes effective internal communication to detect any actions that may contravene these principles.
For Bank of Africa Europe to operate smoothly, a robust conflict of interest policy is essential.
Conflicts of interest can arise in various situations, both internally and externally, affecting employees and clients. These are addressed and managed according to the guiding principles outlined in the Code of Ethics (point 3.3).
